JabberApplication · Cisco

CVE-2017-12286

MEDIUM · 5.5 CVSS v3.0 Published 2017-10-19
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
57/100
Remediation priority · Elevated
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A vulnerability in the web interface of Cisco Jabber could allow an authenticated, local attacker to retrieve user profile information from the affected software, which could lead to the disclosure of confidential information. The vulnerability is due to a lack of input and validation checks in the affected software. An attacker could exploit this vulnerability by authenticating locally to an affected system and then issuing specific commands to the affected software. A successful exploit could allow the attacker to view all profile information for a user instead of only certain Jabber parameters that should be visible. This vulnerability affects all releases of Cisco Jabber prior to Release 1.9.31. Cisco Bug IDs: CSCve52418.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Cisco Jabber's web interface lacks proper input and validation checks, allowing any locally authenticated attacker to bypass intended profile field restrictions and view all user profile information that should be confidential. The vulnerability is exploitable after local authentication by issuing specific commands to the affected software.

MitigationUpgrade Cisco Jabber to Release 1.9.31 or later to obtain the vendor patch. Limit local access to systems running Cisco Jabber and enforce least-privilege user accounts.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
JabberApplication
Affected:= 1.9.30
Webex Meeting CenterApplication
Affected:= 1.9.26

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.0/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify Cisco Jabber installation
    Check for Cisco Jabber application on the system - look for installation directories, program files, or use system inventory tools to identify if the software is present
    Affected if Cisco Jabber is installed on the system
  2. Determine installed version
    Locate and read the version information for Cisco Jabber - typically available in the application properties, About dialog, or installation metadata
    Affected if Version is 1.9.30 or earlier (including any 1.9.x release below 1.9.31)
  3. Check if web interface is accessible
    Verify whether the Cisco Jabber web interface or related HTTP service is running and accessible on localhost or network interfaces
    Affected if The web interface feature is enabled and reachable
  4. Confirm local authentication exists
    Determine if local user accounts or system authentication is configured for access to Cisco Jabber client or its web components
    Affected if Local authentication mechanism is available for the affected software

A user is affected if Cisco Jabber version 1.9.30 or earlier is installed and the web interface feature is accessible with local authentication capability.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Upgrade Cisco Jabber to Release 1.9.31 or later to obtain the vendor patch. Limit local access to systems running Cisco Jabber and enforce least-privilege user accounts.

Fix this in Jabber Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing2.0 h
  • Review / QA1.0 h
7.0 hours of engineering $1,240
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2017-12286 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2017-12286 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data