OnbaseApplication · Hyland

CVE-2020-25256

CRITICAL · 9.1 CVSS v3.1 Published 2020-09-11
Fix available
A fix is available. Upgrade to after 20.3.10.1000 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
An issue was discovered in Hyland OnBase 16.0.2.83 and below, 17.0.2.109 and below, 18.0.0.37 and below, 19.8.16.1000 and below and 20.3.10.1000 and below. PKI certificates have a private key that is the same across different customers' installations.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Hyland OnBase versions 16.0.2.83 and below, 17.0.2.109 and below, 18.0.0.37 and below, 19.8.16.1000 and below, and 20.3.10.1000 and below ship with PKI certificates containing the same private key across all customer installations. This cryptographic key reuse violates fundamental key isolation principles, allowing a compromised key from one customer to potentially compromise all other customers using the identical key.

MitigationUpgrade to a version above the affected thresholds and regenerate unique PKI certificates for all installations, ensuring each customer has a distinct private key. Conduct a thorough audit of certificate integrity across the environment.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
OnbaseApplication
Affected:<= 16.0.2.83>= 17.0.0.0, <= 17.0.2.109>= 18.0.0.0, <= 18.0.0.37>= 19.0.0.0, <= 19.8.16.1000>= 20.0.0.0, <= 20.3.10.1000

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Hyland OnBase installation version
    Locate the OnBase installation directory and check the version information file, or use the OnBase configuration utility to display the installed version number.
    Affected if The installed version falls within any of these ranges: 16.0.2.83 or lower; 17.0.0.0 to 17.0.2.109; 18.0.0.0 to 18.0.0.37; 19.0.0.0 to 19.8.16.1000; or 20.0.0.0 to 20.3.10.1000
  2. Locate installed PKI certificate files
    Navigate to the OnBase certificate storage location (typically in the configuration or security folder within the OnBase installation directory) and identify the PKI certificate files used for authentication or encryption.
    Affected if PKI certificate files are present in the default OnBase certificate storage location.
  3. Examine certificate private key
    Open or inspect the certificate file using a certificate viewing tool to examine the certificate details, particularly the public key fingerprint, issuer, and subject information. Compare the certificate thumbprint against the expected values for default OnBase certificates.
    Affected if The certificate displays characteristics consistent with the default PKI certificate shipped with OnBase (same issuer, same subject, same thumbprint as other OnBase installations of the same version).

You are affected if your OnBase version is within the affected ranges AND your installation is using the default PKI certificate that ships with the product, meaning your private key is identical to other OnBase installations.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 20.3.10.1000
Interim mitigation

Upgrade to a version above the affected thresholds and regenerate unique PKI certificates for all installations, ensuring each customer has a distinct private key. Conduct a thorough audit of certificate integrity across the environment.

Fix this in Onbase Scoped from the published advisory
  • Consultation8.0 h
  • Implementation16.0 h
  • Testing12.0 h
  • Review / QA6.0 h
42.0 hours of engineering $7,360
Get the upgrade done

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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-25256 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data