dbcve.org
Service ManagerApplication · Easyvista

CVE-2022-38491

HIGH · 7.5 CVSS v3.1 Published 2023-01-10
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
An issue was discovered in EasyVista 2020.2.125.3 and 2022.1.109.0.03. Part of the application does not implement protection against brute-force attacks. Version 2022.1.133.0 corrects this issue.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

EasyVista versions 2020.2.125.3 and 2022.1.109.0.03 lack brute-force attack protection in part of the application, allowing attackers to make unlimited authentication attempts without rate limiting, throttling, or account lockout mechanisms.

MitigationUpgrade to EasyVista version 2022.1.133.0 or later, which implements brute-force protection. Consider implementing temporary network-level blocks if immediate upgrade is not feasible.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Service ManagerApplication
Affected:= 2020.2.125.3= 2022.1.109.0.03

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify EasyVista Service Manager installed version
    Locate the version information for your EasyVista Service Manager installation. This is typically found in the application administration panel, system information page, or version file within the installation directory. Consult EasyVista documentation for the specific method to retrieve the version number.
    Affected if The installed version is exactly 2020.2.125.3 or exactly 2022.1.109.0.03
  2. Compare installed version against affected releases
    Take the version number identified in step 1 and compare it directly to the affected version list. Note that only the exact versions listed (2020.2.125.3 and 2022.1.109.0.03) are vulnerable.
    Affected if The version matches one of the two affected versions exactly
  3. Verify authentication attempt controls exist
    Examine the authentication configuration or security settings within the EasyVista Service Manager admin interface to determine if rate limiting, throttling, or account lockout mechanisms are configured for login attempts.
    Affected if No rate limiting, throttling, or account lockout is configured AND the version matches an affected release

You are affected if your EasyVista Service Manager is version 2020.2.125.3 or 2022.1.109.0.03 and lacks brute-force protection mechanisms in the authentication system.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Upgrade to EasyVista version 2022.1.133.0 or later, which implements brute-force protection. Consider implementing temporary network-level blocks if immediate upgrade is not feasible.

Recommended fix High confidence

2022.1.133.0

  1. Identify your current EasyVista Service Manager version by checking the application admin panel or system information
  2. Download EasyVista Service Manager version 2022.1.133.0 from the official EasyVista distribution channels or vendor portal
  3. Create a full backup of the current database and configuration files before proceeding with the upgrade
  4. Follow the standard EasyVista upgrade procedure documented in their deployment guide
  5. Verify that the upgrade completed successfully by checking the application version in the admin panel
  6. Test that authentication mechanisms are functioning properly after the upgrade
  7. Confirm that brute-force protection is now active by verifying account lockout behavior after multiple failed login attempts
Caveat Review EasyVista 2022.1.133.0 release notes for any potential compatibility issues or configuration changes required during upgrade

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Service Manager Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
11.0 hours of engineering $1,930
Get help mitigating

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,088.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2022-38491 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

Get it on GitHub Scan in the browser

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2022-38491 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data