Factorytalk ViewApplication · Rockwellautomation

CVE-2024-21914

MEDIUM · 5.3 CVSS v3.1 Published 2024-03-25
Fix available
A fix is available. Upgrade to 14.0 or later.
See remediation →
62/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A vulnerability exists in the affected product that allows a malicious user to restart the Rockwell Automation PanelView™ Plus 7 terminal remotely without security protections. If the vulnerability is exploited, it could lead to the loss of view or control of the PanelView™ product.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

The PanelView Plus 7 terminal lacks proper authentication controls on its remote restart function, allowing an unauthenticated attacker to trigger a device restart remotely. This denial-of-service condition disrupts the HMI view and control capabilities, potentially affecting industrial process visibility.

MitigationImplement authentication and authorization checks on the remote restart functionality, and apply network segmentation to limit exposure of management interfaces to unauthorized network segments.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Factorytalk ViewApplication
Affected:< 14.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
None
Availability
Low

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Factorytalk View installation
    Locate the Factorytalk View installation directory or check Windows Programs and Features for Rockwell Automation Factorytalk View version
    Affected if Factorytalk View is installed and version is below 14.0
  2. Determine installed version number
    Open Factorytalk View or check its About/Properties dialog to confirm the exact version installed
    Affected if Version is less than 14.0 (for example, 13.0 or earlier)
  3. Assess network exposure of HMI management interfaces
    Review network configuration to determine if PanelView Plus 7 terminals or Factorytalk View management ports are accessible from untrusted network segments
    Affected if Remote management interfaces are reachable from networks without authentication controls
  4. Verify remote restart functionality is accessible
    Check if the remote restart or reboot feature in Factorytalk View is enabled and bound to a network-accessible interface
    Affected if Remote restart is enabled and exposed on a network without additional authentication layers

You are affected if Factorytalk View version is below 14.0 and the remote restart feature is network-accessible without authentication requirements.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 14.0 or later
Fixed in 14.0
Interim mitigation

Implement authentication and authorization checks on the remote restart functionality, and apply network segmentation to limit exposure of management interfaces to unauthorized network segments.

Recommended fix Moderate confidence

FactoryTalk View version 14.0 or later

  1. Identify all FactoryTalk View installations in the environment
  2. Verify current version of each installation (must be below 14.0 to be affected)
  3. Schedule maintenance window for upgrade process
  4. Back up current FactoryTalk View configurations
  5. Upgrade FactoryTalk View to version 14.0 or later
  6. Verify successful upgrade and functionality after restart
  7. Document the update for compliance and change management

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Factorytalk View Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
18.0 hours of engineering $3,200
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $5,120.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2024-21914 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-21914 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data