dbcve.org
Workplace SuiteApplication · Xerox

CVE-2024-55927

HIGH · 7.5 CVSS v3.1 Published 2025-01-23
Fix available
A fix is available. Upgrade to 5.6.701.9 or later.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A vulnerability in Xerox Workplace Suite arises from flawed token generation and the use of hard-coded keys. These weaknesses allow attackers to predict or forge tokens, leading to unauthorized access to sensitive functions.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Xerox Workplace Suite contains a vulnerability stemming from flawed token generation logic and the use of hard-coded cryptographic keys. Attackers can exploit these weaknesses to predict or forge authentication tokens, thereby gaining unauthorized access to sensitive functions within the application.

MitigationRemediate by replacing hard-coded keys with proper key management (e.g., secure key storage, key rotation) and implementing cryptographically secure token generation using standard random number generators and validation routines.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Workplace SuiteApplication
Affected:< 5.6.701.9

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed Xerox Workplace Suite version
    Access the Xerox Workplace Suite admin console or use the application's built-in 'About' or 'Version' information page to determine the exact version number installed in your environment
    Affected if The version displayed is earlier than 5.6.701.9 (for example, 5.6.0, 5.5.x, or any version below 5.6.701.9)
  2. Locate cryptographic key configuration files
    Search the Xerox Workplace Suite installation directory and configuration folders for files containing cryptographic material, such as key files, configuration XML/JSON files with encryption settings, or properties files that store secrets
    Affected if Files containing hard-coded cryptographic keys (static strings used as encryption keys) are found in the installation or configuration directories
  3. Inspect application configuration for hard-coded secrets
    Examine configuration files (typically found in /config, /settings, or similar directories within the Xerox Workplace Suite installation) for plaintext cryptographic keys, static tokens, or secret values used for authentication
    Affected if Configuration files contain hard-coded keys, static secrets, or non-random-looking values used for token generation or authentication purposes
  4. Review token generation implementation
    If access to the application's source code or compiled binaries is available, examine the token generation routines to determine if they use cryptographically secure random number generators or predictable methods
    Affected if The token generation logic uses predictable methods (such as timestamp-based seeds, sequence counters, or non-random algorithms) rather than cryptographically secure random generation
  5. Verify key management configuration
    Check the Xerox Workplace Suite administrative settings for key management options, looking for references to external key vaults, secure key storage, or key rotation mechanisms
    Affected if No secure key management is configured and the application relies on static, embedded keys for authentication token generation

Your environment is affected if Xerox Workplace Suite version is below 5.6.701.9 AND hard-coded cryptographic keys or flawed token generation logic are present in the configuration or application files.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 5.6.701.9 or later
Fixed in 5.6.701.9
Interim mitigation

Remediate by replacing hard-coded keys with proper key management (e.g., secure key storage, key rotation) and implementing cryptographically secure token generation using standard random number generators and validation routines.

Recommended fix Moderate confidence

5.6.701.9 or later

  1. 1. Identify the current installed version of Xerox Workplace Suite
  2. 2. Navigate to the Xerox support portal or securitydocs.business.xerox.com
  3. 3. Download version 5.6.701.9 or later
  4. 4. Follow Xerox standard upgrade procedures for Workplace Suite
  5. 5. After upgrade, verify the token generation mechanism no longer uses hard-coded keys
  6. 6. Consider rotating any tokens or credentials that may have been at risk
Caveat Review Xerox release notes for version 5.6.701.9 for any configuration or behavioral changes

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Workplace Suite Scoped from the published advisory
  • Consultation6.0 h
  • Implementation12.0 h
  • Testing6.0 h
  • Review / QA4.0 h
28.0 hours of engineering $4,980
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-55927 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data