dbcve.org
Workplace SuiteApplication · Xerox

CVE-2024-55930

CRITICAL · 9.8 CVSS v3.1 Published 2025-01-23
Fix available
A fix is available. Upgrade to 5.6.701.9 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Xerox Workplace Suite has weak default folder permissions that allow unauthorized users to access, modify, or delete files

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Xerox Workplace Suite has incorrectly configured default folder permissions that grant excessive access rights to unauthorized users. This allows local or network users to read, modify, or delete sensitive files stored in these folders without authentication, effectively bypassing access controls that should protect this data.

MitigationReview and harden all default folder permissions in Xerox Workplace Suite to follow least-privilege principles, ensuring only authorized users and the service account have appropriate access, then verify no functionality is broken by the permission changes.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Workplace SuiteApplication
Affected:< 5.6.701.9

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check Xerox Workplace Suite installed version
    Open the Xerox Workplace Suite application interface, or check the Windows Programs and Features list, or look for version information in the installation directory (typically C:\Program Files\Xerox\Workplace Suite or C:\Program Files (x86)\Xerox\Workplace Suite). Compare the version number to the affected range: versions below 5.6.701.9 are vulnerable.
    Affected if The installed version is lower than 5.6.701.9.
  2. Locate Xerox Workplace Suite data folders
    Identify the primary installation folder and any configured data/storage folders where the application stores user files, configurations, or outputs. Common locations include the installation directory and subfolders named 'data', 'documents', 'output', or 'storage'.
    Affected if Xerox Workplace Suite is installed and folders exist on the system.
  3. Examine folder permissions on Xerox directories
    Right-click each Xerox Workplace Suite folder, select Properties, then Security tab. Review the entries under 'Group or user names' to identify what accounts have access. Alternatively, run 'icacls "[folder path]"' from Command Prompt to list all permission entries.
    Affected if Groups such as 'Everyone', 'Users', or 'Authenticated Users' appear with Full Control, Modify, or Write permissions.
  4. Verify unauthorized user access capability
    Using a standard non-privileged user account (or examine the permission entries), confirm whether that account can navigate into, read files from, modify files in, or delete files from the Xerox Workplace Suite folders without administrator rights.
    Affected if Non-admin, non-service accounts can read, modify, or delete files in these folders.

A system is affected if Xerox Workplace Suite version is below 5.6.701.9 AND the default application folders grant excessive permissions to unauthorized users or broad groups like Everyone or Users.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 5.6.701.9 or later
Fixed in 5.6.701.9
Interim mitigation

Review and harden all default folder permissions in Xerox Workplace Suite to follow least-privilege principles, ensuring only authorized users and the service account have appropriate access, then verify no functionality is broken by the permission changes.

Recommended fix Moderate confidence

5.6.701.9 or later

  1. Verify current Xerox Workplace Suite version by accessing the admin console or system information page
  2. Download the Workplace Suite version 5.6.701.9 or later from the official Xerox support portal at securitydocs.business.xerox.com
  3. Review Xerox upgrade documentation for any pre-upgrade requirements such as backing up configuration settings
  4. Execute the upgrade following Xerox standard upgrade procedures for Workplace Suite
  5. After upgrade, verify that default folder permissions have been properly set by reviewing folder security configurations in the admin interface
  6. Confirm that unauthorized users can no longer access, modify, or delete files in default folders

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Workplace Suite Scoped from the published advisory
  • Consultation3.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
12.0 hours of engineering $2,130
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,408.

Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-55930 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data