CVE-2024-53673
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedA java deserialization vulnerability in HPE Remote Insight Support may allow an unauthenticated attacker to execute code.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceA java deserialization vulnerability in HPE Remote Insight Support allows unauthenticated remote attackers to execute arbitrary code via specially crafted serialized Java objects, leading to complete system compromise.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data< 7.14.0.629CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Locate HPE Insight Remote Support installation directoryCheck common installation paths: Windows typically at C:\Program Files\Hewlett Packard Enterprise\Insight Remote Support or C:\Program Files\HP\Insight Remote Support; Linux typically at /opt/hp/irs or /opt/hpe/irs. Look for executable files named irs.exe, irsservice.exe, or similar.Affected if The software is installed in any location
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Determine installed version of HPE Insight Remote SupportOn Windows: Open Add or Remove Programs, find 'HPE Insight Remote Support' or 'HP Insight Remote Support', and note the version shown. Alternatively, right-click the main executable in the installation directory, select Properties, and check the Details tab for File Version. On Linux: Run 'rpm -q hp-irs' or 'dpkg -l | grep -i hp-irs' or check version file in installation directory.Affected if Version is displayed and is less than 7.14.0.629
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Verify the Remote Insight Support service is runningOn Windows: Open Services console (services.msc), look for 'HPE Insight Remote Support' or 'HP Remote Support' service, and check if Status shows 'Running'. On Linux: Run 'systemctl status hp-irs' or 'service hp-irs status'.Affected if Service is installed and currently running
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Check for exposed network listening portsOn Windows: Open Command Prompt and run 'netstat -an | findstr LISTENING' to see listening ports, specifically ports 50000, 50001, or 8000-9000 range commonly used by this service. On Linux: Run 'netstat -tlnp | grep -E "(50000|50001|8[0-9]{3})"' or use 'ss -tlnp'. Verify if these ports are bound to 0.0.0.0 (all interfaces) rather than 127.0.0.1 (localhost).Affected if The Remote Insight Support service is listening on network-accessible ports
The environment is affected if HPE Insight Remote Support is installed with a version lower than 7.14.0.629 and the service is actively running and exposed on the network.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
dbcve · scoped7.14.0.629
Apply vendor-provided patches immediately; if no patch available, restrict network access to the Remote Insight Support interface using firewall rules or disable the service until a fix is released.
7.14.0.629
- Upgrade HPE Insight Remote Support to version 7.14.0.629 or later to resolve the java deserialization vulnerability
Generated from the published advisory — verify against the referenced sources before acting.
- Consultation4.0 h
- Implementation6.0 h
- Testing4.0 h
- Review / QA3.0 h
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Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2024-53673 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2024-53673 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Version or environment caveats, and links to real fixes
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