Insight Remote SupportApplication · Hpe

CVE-2025-37099

CRITICAL · 9.8 CVSS v3.1 Published 2025-07-01
Fix available
A fix is available. Upgrade to 7.15.0.646 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A remote code execution vulnerability exists in HPE Insight Remote Support (IRS) prior to v7.15.0.646.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

A critical remote code execution vulnerability exists in HPE Insight Remote Support (IRS) affecting all versions prior to 7.15.0.646. The vulnerability allows unauthenticated attackers to execute arbitrary code on affected systems due to insufficient input validation or insecure deserialization in the IRS component.

MitigationUpgrade HPE Insight Remote Support to version 7.15.0.646 or later to remediate this vulnerability. If immediate patching is not possible, network segmentation and restricting external access to the IRS service should be implemented as compensating controls.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Insight Remote SupportApplication
Affected:< 7.15.0.646

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm HPE Insight Remote Support is installed
    Locate the IRS installation directory or check installed programs list for 'HPE Insight Remote Support' or 'IRS'
    Affected if The software is present on the system
  2. Identify the installed IRS version
    Check the version information in the IRS application, typically found in the About section, installation logs, or version file within the IRS directory
    Affected if The version cannot be determined or is below 7.15.0.646
  3. Compare version against the vulnerable range
    Compare the identified version number to the threshold 7.15.0.646 - any version lower than 7.15.0.646 is affected
    Affected if The installed version is less than 7.15.0.646
  4. Verify IRS service accessibility
    Check if the IRS web interface or remote service port is exposed to untrusted networks or the internet
    Affected if IRS is accessible from untrusted networks without proper network filtering

A system is affected if HPE Insight Remote Support is installed with any version prior to 7.15.0.646, and the vulnerability is exploitable remotely if the service is network-accessible to unauthenticated attackers.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 7.15.0.646 or later
Fixed in 7.15.0.646
Interim mitigation

Upgrade HPE Insight Remote Support to version 7.15.0.646 or later to remediate this vulnerability. If immediate patching is not possible, network segmentation and restricting external access to the IRS service should be implemented as compensating controls.

Recommended fix High confidence

7.15.0.646

  1. 1. Back up the current Insight Remote Support configuration and data according to HPE backup procedures
  2. 2. Download Insight Remote Support version 7.15.0.646 from HPE Support (support.hpe.com)
  3. 3. Stop the Insight Remote Support service
  4. 4. Install or upgrade to version 7.15.0.646 using the HPE installation/upgrade documentation
  5. 5. Verify the installation completed successfully
  6. 6. Start the Insight Remote Support service
  7. 7. Confirm the version is now 7.15.0.646 and the service is operational

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Insight Remote Support Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing12.0 h
  • Review / QA6.0 h
30.0 hours of engineering $5,120
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $8,192.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2025-37099 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-37099 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data