Insight Remote SupportApplication · Hpe

CVE-2025-37098

HIGH · 7.5 CVSS v3.1 Published 2025-07-01
Fix available
A fix is available. Upgrade to 7.15.0.646 or later.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A path traversal vulnerability exists in HPE Insight Remote Support (IRS) prior to v7.15.0.646.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

A path traversal vulnerability exists in HPE Insight Remote Support (IRS) that allows attackers to manipulate file paths using '../' sequences to access files outside the intended web root directory. This could enable unauthorized access to sensitive system files, potentially leading to information disclosure or further compromise.

MitigationUpgrade HPE Insight Remote Support to version 7.15.0.646 or later to remediate the vulnerability.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Insight Remote SupportApplication
Affected:< 7.15.0.646

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify HPE Insight Remote Support is installed
    Look for IRS installation directories or check the list of installed software on the system. Common locations include /opt/hp/irs or C:\Program Files\Hewlett-Packard\Insight Remote Support on Windows.
    Affected if HPE Insight Remote Support is found on the system
  2. Determine the installed version
    Check the IRS version information. This is typically available in the application itself, in an about screen, or in version files within the installation directory. Compare the installed version number to 7.15.0.646.
    Affected if The installed version is lower than 7.15.0.646
  3. Confirm the web interface is accessible
    Determine if the IRS web service is running and reachable. This usually involves accessing the web URL configured for IRS (commonly on port 50070 or similar). Check if the web application responds to HTTP requests.
    Affected if The IRS web interface is accessible and the installed version is below 7.15.0.646
  4. Review web server logs for path traversal attempts
    Examine the IRS web server logs for patterns containing '../' sequences or unusual file path requests. These logs are typically stored within the IRS installation directory under a logs folder.
    Affected if Suspicious '../' sequences appear in the web logs and the version is below 7.15.0.646

The environment is affected if HPE Insight Remote Support is installed with a version lower than 7.15.0.646 and the web interface is accessible.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 7.15.0.646 or later
Fixed in 7.15.0.646
Interim mitigation

Upgrade HPE Insight Remote Support to version 7.15.0.646 or later to remediate the vulnerability.

Recommended fix High confidence

7.15.0.646

  1. Download HPE Insight Remote Support version 7.15.0.646 or later from the HPE Support Center (support.hpe.com)
  2. Back up the current IRS configuration and database before upgrading
  3. Stop the Insight Remote Support services
  4. Install version 7.15.0.646 following the HPE installation documentation
  5. Restart the Insight Remote Support services
  6. Verify the installation by logging into the IRS console and confirming the version

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Insight Remote Support Scoped from the published advisory
  • Consultation4.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
13.0 hours of engineering $2,330
Get the upgrade done

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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-37098 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
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